Emergencies
Not sure if you need to see a vet?
As a first port of call, we recommend contacting our partner Vidivet.
Vidivet is a smartphone/tablet app that gives you free of charge access to an experienced vet, no matter what time of day or night. You can send photos, videos or text your concerns and a vet will reply within minutes to help guide you with the next steps.

VidiVet can help triage your pet, so you know if it is an emergency or if it can wait
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Need to see a vet now
Unfortunately, given our size and to make sure we can be available for you during the day, we are unable to offer 24/7 on-call services. That’s why we use our local out-of-hours provider, Vets Now Cheltenham and Worcester.
Vets Now Worcester
Berkeley House,
Berkeley Way,
Worcester
WR4 9UP
01905 312303
Vets Now Cheltenham
Prestbury Park,
New Barn Lane,
Cheltenham
GL50 4SH
01242 317848